Pre-arrival preparation

Rooms cooled. Fridge stocked. Champagne on ice.

Share your preferences with us, and every request is honored before you unlock the door. Costs for provisions are billed transparently through your itinerary.

Welcome amenity
The pre-arrival checklist

Every detail. Twice-checked.

  • Fully stocked fridge and bar to your specification
  • Welcome champagne on ice with fresh flutes
  • Room air conditioning pre-set, linens fresh, bathrooms prepared
  • Dietary preferences and allergies communicated to on-property teams
  • Cheese, charcuterie and fruit basket arranged for arrival
  • Groceries, medicines, baby supplies and personal items sourced
  • Restaurant reservations confirmed for the first evening
  • Local SIM cards, cash advance and currency exchange on request
  • Yacht, catamaran, spa and tour reservations locked in
  • Florals, cakes and photographer scheduled for milestones